payment


We accept payment through PayPal only. Payment is most appreciated within 24 hours of purchase. Orders are not shipped until payment is received. If we do not hear from you within 48 hours with non payment, we will be forced to cancel the sale and relist any items from the order.


shipping


All orders will be shipped within 7 business days of payment being received (this excludes weekends and public holidays, where there is no postal collection available). We will send you a note to let you know when you're item is on its way.

All orders are delivered to the address provided by PayPal, unless a different address is requested.
All orders are sent via standard post without tracking, as this is a faster and more economical shipping option. If you would prefer to upgrade to registered post which includes tracking then please let us know prior to shipping so that we can send you an invoice for the difference in shipping costs.

We will always combine and reduce shipping on multiple items.

We ship worldwide. Please contact me for estimated delivery times.

Buyers are responsible for all customs charges, taxes, and fees.


refunds and exchanges


Customer satisfaction is of the utmost importance to us. Refunds and exchanges are accepted up to 30 days after date of order (less shipping charges), providing items are returned in the same condition within this time. If for any reason you are not happy with your purchase, please contact us directly with your return request. Special custom orders are not refundable. For hygiene reasons earrings are not refundable, unless the item is faulty. You will be responsible for any shipping charges, unless the item is faulty.


additional information


Please feel free to email us at any time and we will do our best to meet any requirements you may have. If you have any requests regarding a particular item just let us know.